Privacy Policy

1. Introduction

Welcome to Forex Sisters (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting the personal information you share with us when using our website https://forexsisters.com and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our services, or communicate with us. By using our website and services, you consent to the practices described in this policy.

Please read this policy carefully. If you do not agree with any part of it, please do not use our services.

2. Information We Collect

When you use Forex Sisters and visit https://forexsisters.com, we may collect the following types of information:

2.1 Personal Information

This includes information that can identify you personally, such as:

• Full name
• Email address
• Phone number
• Date of birth
• Payment and billing information
• Identification documents (for KYC verification)

We collect this information when you register an account, subscribe to our services, complete KYC procedures, or contact our support team.

2.2 Non-Personal Information

We also collect data that does not directly identify you, including:

• Browser type and version
• IP address
• Device information
• Operating system
• Pages visited and time spent on our website
• Referring websites and clickstream data

This information helps us improve our website, analyze usage trends, and enhance your experience.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website (more details in Section 4).

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our services: Process your account registration, verify your identity, deliver live signals, and communicate important updates.
• Improve our website and services: Analyze user behavior to optimize site performance, user experience, and content.
• Communicate with you: Send you newsletters, promotional materials, service announcements, and respond to your inquiries.
• Ensure security and prevent fraud: Monitor for suspicious activity and enforce our Terms of Service.
• Comply with legal obligations: Fulfill regulatory requirements such as KYC and anti-money laundering laws.
• Personalize your experience: Tailor content and offers to your preferences where applicable.

We will only use your personal information for the purposes described in this policy or as otherwise permitted by law.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They help the website remember information about your visit, improving functionality and user experience.

4.2 How We Use Cookies

At Forex Sisters, we use cookies and similar technologies to:

• Remember your login details and preferences
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Enhance security and prevent fraud

4.3 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly (e.g., session management).
• Performance Cookies: Collect anonymous data on how users interact with the website to improve performance.
• Functional Cookies: Remember user preferences to enhance your experience.
• Advertising Cookies: Used to deliver relevant ads and track ad performance (may involve third-party providers).

4.4 Managing Cookies

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

For more information about cookies, please visit www.allaboutcookies.org.

5. Data Sharing and Disclosure

5.1 Service Providers and Partners

We may share your personal information with trusted third-party service providers who help us operate our business, such as:

• Payment processors
• IT and hosting providers
• Customer support services
• Marketing and analytics partners
• Regulatory and compliance agencies

These service providers are authorized to use your information only as necessary to perform services on our behalf and are bound by confidentiality agreements.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., court orders, subpoenas, or government investigations).

5.3 Business Transfers

If Forex Sisters undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.

5.4 With Your Consent

We may share your information with third parties if we have your explicit consent to do so.

5.5 No Sale of Personal Data

Forex Sisters does not sell your personal information to third parties for their marketing purposes.

6. Data Security

6.1 Protection Measures

At Forex Sisters, we implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and firewalls
• Regular security audits and monitoring
• Access controls limiting information to authorized personnel only

6.2 No Absolute Guarantee

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security and encourage you to take steps to protect your account information.

6.3 Reporting Security Incidents

If you believe your account has been compromised or you become aware of any security breach related to our services, please notify us immediately at support@forexsisters.com.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

7.1 Access and Correction

You have the right to request access to the personal data we hold about you and to request corrections if any information is inaccurate or incomplete.

7.2 Data Portability

Where applicable, you may request a copy of your personal data in a portable, machine-readable format.

7.3 Deletion and Restriction

You may request that we delete your personal data or restrict its processing, subject to legal and contractual obligations.

7.4 Object to Processing

You have the right to object to certain types of processing, including direct marketing and profiling activities.

7.5 Withdraw Consent

If you have given consent for processing your personal information, you may withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.

7.6 Marketing Preferences

You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions included in those communications.

7.7 How to Exercise Your Rights

To exercise any of these rights or to ask questions about your personal data, please contact us at support@forexsisters.com. We will respond to your request in accordance with applicable laws.

8. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations.

When your information is no longer needed, we will securely delete or anonymize it.

Specific retention periods may vary based on the type of data and applicable laws.

9. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside of your country of residence, including countries that may have different data protection laws than your own.

By using our services and providing your information, you consent to such transfers. We take appropriate measures to ensure your data remains protected, such as implementing standard contractual clauses or other safeguards required by law.

10. Children’s Privacy

Forex Sisters does not knowingly collect or solicit personal information from individuals under the age of 18 (or the age of majority in your jurisdiction).

If we discover that we have inadvertently collected personal data from a minor without parental consent, we will take immediate steps to delete such information.

If you believe that we might have any information from or about a child under 18, please contact us at support@forexsisters.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors.

When we make significant changes, we will notify you by posting the updated policy on our website and, where appropriate, by email.

Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Forex Sisters
Email: support@forexsisters.com
Website: https://forexsisters.com
Support Hours: Monday to Friday, 9 AM – 6 PM GMT

We are committed to addressing your inquiries promptly and transparently.